Your Wellbeing Is Our Priority

Responsible Gaming at Marikl — Keep It Fun, Not a Problem

Gaming is about enjoyment, not stress. Marikl believes every player should be able to play while keeping full control over their time and money.

18+
Adults Only
24/7
Support Is Always Available
6+
Protection Tools
100%
Free Support

The Core Pillars of Responsible Gaming

How Marikl Keeps You Protected

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded — Marikl's system enforces this automatically.

Session Time Limit

Set a time limit for how long you'll play. Once your time is up, Marikl will automatically send you a reminder and log you out if needed.

Time-Out

Take a "cooling-off" period of 24 hours to 6 weeks to clear your head. During this time, you won't be able to log in to the platform.

Self-Exclusion

If you feel you need a longer break, you can exclude yourself completely for anywhere between 6 months and 5 years. This period can be extended but not shortened.

Loss Limit

Set a limit for yourself in advance — once you've lost a certain amount, stop playing. It's the most effective way to protect your finances.

Reality Check

A pop-up will appear on screen at set intervals showing how long you've been playing and how much you've won or lost. It helps you stay aware.


All of Marikl's responsible gaming tools are completely free and available at any time. Our goal is to support the long-term wellbeing of every player.

1 What Is Responsible Gaming?

Responsible gaming means betting or playing in a way where you're always in control. It doesn't mean playing less — it means playing mindfully. At Marikl, responsible gaming means:

  • Playing for entertainment, not as a primary source of income.
  • Staying within a pre-set budget.
  • Never chase losses by placing more bets to win back what you've lost.
  • Take a break when the game stops being fun.
  • Never prioritize gaming over family, work, or your health.

Every feature at Marikl is designed so you can enjoy the entertainment while keeping the rest of your life in balance.

2 Why Responsible Gaming Matters

Online gaming and Sports Betting are fun and exciting — but like any form of entertainment, it's important to keep things in check. Research shows that some people gradually turn a recreational habit into a problem, particularly when:

  • Using gaming to escape stress or frustration in your personal life.
  • Chasing losses can trap you in a cycle of placing even more bets to recover what you've lost.
  • Money meant for yourself or your family is being spent on betting.
  • It's possible to lose control over your gaming.

Marikl wants every gaming experience to be a positive one. That's why we've built a responsible gaming environment from the start — not just when problems arise.

Remember — responsible gaming is not a sign of weakness. It's what sets mature, self-aware players apart.

3 Early Warning Signs

Recognising problematic gaming habits isn't always easy. Watch out for these warning signs:

Placing repeated bets to recover lost money ("chasing losses").

Hiding your gaming activity from family or friends.

Using money meant for household expenses or debt repayment to place bets.

You said you'd play for a bit, but end up spending hours at it.

Feeling restless, irritable, or angry when you can't play.

Struggling to focus on work, studies, or family responsibilities.

Borrowing money from others to fund your betting.

Your mind is constantly preoccupied with thoughts about the next bet.

If you notice any of the signs above in yourself, contact Marikl's support team immediately or set limits on your account.

4 Marikl's Protection Tools

Once logged in to Marikl, you can activate any of the following tools instantly from your account settings:

Deposit Limit

Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; raising one takes 7 days to apply.

Loss Limit

Once you've lost a set amount, betting will stop automatically.

Session Time Limit

Set a maximum playtime for each session. You'll receive an alert when your time is up.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. Your account will be locked during this time.

Self-Exclusion

You can lock your account completely for anywhere between 6 months and 5 years.

Reality Check

Every 30/60/90 minutes, a summary of your time and results will appear on screen.

5 Setting Limits — Example

Say you want to set a maximum monthly budget of ৳5,000. Here's what it would look like after setting the limit on Marikl:

Monthly Deposit৳3,200 / ৳5,000
Weekly Loss Limit৳850 / ৳2,000
Today's Session45 / 90 minutes

When you reach your limit, Marikl will notify you automatically and prevent you from exceeding it. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period — and that's intentional.

  1. Log in to your account — Go to your profile menu.

  2. Click on the "Responsible Gaming" section — All the tools are right here.

  3. Choose Your Limit — Enter the amount and save.

  4. You will receive a confirmation email — Proof that the limit is active.

6 Ask Yourself — Self-Assessment

Ask yourself the questions below. If you answer "yes" to more than one, it may be time to speak with our support team.

1

Have you ever played beyond your budget and felt regret afterwards?

2

Have you placed more bets trying to win back money you've lost?

3

Have you tried to cut back on gaming but failed or felt uncomfortable doing so?

4

Have you used money meant for essential household expenses on betting?

5

Has gaming caused arguments with family or loved ones?

6

Are you turning to gaming to cope with stress or low mood?

If two or more of your answers are "yes" — please Help Center Reach out. Asking for help takes courage.

7 Tips for Healthy Gaming Habits

A few small habit changes can make a big difference when it comes to responsible gaming:

  • Set a budget in advance: Decide how much you want to spend on entertainment each month and set that amount as your limit on Marikl.
  • Set a time limit: Decide on a start and end time for your gaming session in advance, and set an alarm.
  • Set a win goal: Once you've hit a target win amount, stop playing for the day.
  • Don't bet on emotions: Never place bets when you're angry, upset, or under the influence of alcohol.
  • Take a break: Take at least a 10-minute break every hour.
  • Gaming is entertainment only: Trouble starts the moment you think of gaming as a source of income.
  • Keep other hobbies: Find other ways to have fun beyond gaming.
  • Let someone you trust know: Letting a family member or friend know your gaming budget keeps you accountable.

8 Minor Protection

Marikl is strictly for users aged 18 and above. We take strong measures to keep minors away from gaming:

  • Age verification is mandatory at the point of registration.
  • KYC and ID verification may be requested in cases where activity appears suspicious.
  • Accounts found to belong to minors will be closed immediately.

Advice for parents: If there are children or teenagers at home, use parental control software on your device. If you suspect your child has accessed Marikl, immediately Help Center contact us.

9 Frequently Asked Questions

Yes. Any balance remaining in your account during self-exclusion will be returned to your previously registered payment method. Withdrawals typically take 3–5 business days to process.

After requesting a deposit limit increase, a 7-day cooling-off period applies. This is intentional — it gives you the chance to reconsider decisions made in the heat of the moment. Lowering a limit, however, takes effect instantly.

No. All of Marikl's responsible gaming tools are completely free. Deposit limits, session limits, self-exclusion — everything is available at no cost, at any time.

No. Once a self-exclusion period begins, it cannot be cancelled before the set duration ends. This is intentional by design. Once the period expires, you can apply to reactivate your account yourself.

If a loved one has a gaming problem, start by having a calm, open conversation with them. Let them know they're not alone. Marikl's support team is here to help not just players, but their families too. Help Center reach out.

🛡️

Play Safe, Stay Happy

Every player's safety is our top priority at Marikl. Join a responsible gaming environment and enjoy gaming on your own terms.

18+ For adults only. Play responsibly.


বাংলা